January Member Highlight: New Jersey Natural Gas

The NJ Energy Coalition generates public support for the production and delivery of clean, reliable, affordable, American energy to meet New Jersey's growing energy needs.

January Member Highlight: New Jersey Natural Gas

         

NJNG continues to build on its commitment to environmental stewardship with innovative energy-efficiency programs, to help customers better understand and manage their energy usage and save money. In fall 2018, NJNG received approval from the NJBPU to significantly expand its energy-efficiency programs available through The SAVEGREEN Project®.

NJNG is authorized to invest $135 million over the next three years to provide customized energy solutions to assist residential, public entities, such as schools, and small commercial customers. If fully subscribed, these programs are projected to result in a reduction of more than 1.5 million tons of carbon dioxide emissions, the equivalent of removing 300,000 vehicles from the road.

Over the coming months, NJNG is rolling out or expanding SAVEGREEN programs, including, but not limited to:

  • NJNG will promote low and moderately priced energy-efficiency products, such as smart thermostats and energy conservation kits, through its ecommerce site, the NJNG Marketplace. No-cost conservation kits will also be provided to local foodbanks to distribute to their clients, helping ensure all customers – particularly seniors and low- to moderate-income residents – have access to energy savings.
  • NJNG will introduce “SAVEGREEN on Main”, designed to reach small businesses with energy-saving promotions, including rebates, special financing and incentives for meeting energy-reduction targets. This new program will offer qualifying commercial customers a free energy assessment to help identify potential energy-saving opportunities. Customers will be eligible for upfront incentives and able to finance the balance, up to $50,000, at 0% interest through NJNG’s On Bill Repayment Program (OBRP).
  • Customers can now take advantage of a $49 Home Energy Analysis. Performed by certified auditors, this comprehensive, independent analysis is designed to help identify potential home energy savings for customers and to provide immediate low-cost energy-saving measures, such as LED lightbulbs and power strips.
  • For commercial and industrial customers, NJNG will introduce new offerings to meet their individual needs, while continuing to support commercial programs offered by New Jersey’s Clean Energy Program™ (NJCEP). Qualifying commercial customers implementing energy-efficiency upgrades through NJCEP’s Direct Install and SmartStart Building programs will be eligible to participate in NJNG’s 0% APR OBRP for the project costs not covered by NJCEP.

For more information on these programs, customers can visit www.savegreenproject.com.

New Jersey Natural Gas (NJNG) is the principal subsidiary of New Jersey Resources, a Fortune 1000 company with over 1,000 employees. NJNG operates and maintains nearly 7,500 miles of natural gas transportation and distribution infrastructure to serve over half a million customers in New Jersey’s Monmouth, Ocean and parts of Morris, Middlesex and Burlington counties.

Through its Commitment to Stakeholders, NJNG is dedicated to enhancing its customers’ quality of life by meeting their expectations for reliability and value in an environmentally responsible way. Among other things, this means providing safe, reliable and competitively priced service, first-class customer care and engaging with the communities it serves.

NJNG is proud to have had its commitment to customer service recognized by independent industry surveys.  In fact, NJNG was ranked the “Highest in Customer Satisfaction with Residential Natural Gas Service in the East among Large Utilities,” according to the J.D. Power 2018 Gas Utility Residential Customer Satisfaction Study® for four consecutive years. NJNG was also named a “Most Trusted Brand” for the 5th consecutive year and a Customer Champion in 2018 by Cogent Reports.


New Jersey Natural Gas received the highest score in the East Large segment of the J.D. Power 2015-2018 Gas Utility Residential Customer Satisfaction Studies of customer’s satisfaction with their residential gas provider. Visit jdpower.com/awards